Helping Businesses to improve their performance
PUBLICAÇÕES
A BUSINESS PERFORMANCE MANAGEMENT FRAMEWORK
- Abstract: In an increasingly competitive market, companies need to look not only at results, but also at how they can improve their performance to achieve them. Knowing the factors that influence business performance allows to identify initiatives that lead to their improvement or mitigate potential risks, ensuring strategic alignment across the organization. This article presents a Business Performance Management (BPM) framework, where the key components that impact business performance are described, which includes Business Intelligence (BI) as an integral part of the technological framework and a Performance Management (PM) cycle as a methodological approach to its implementation for business performance improvement.
- Authors | Ana Carina Brissos Pereira & Miguel de Castro Neto, NOVA IMS
- Conference Paper | First Online: 18 May 2020
- Part of the Advances in Intelligent Systems and Computing book series (AISC, volume 1159)